Frequently Asked Questions

The Willow is a newly built apartment community in North Charleston, SC, offering studio, one-bedroom, and two-bedroom homes with resort-style amenities including a saltwater pool, a modern fitness center, and resident clubhouse. Apartments feature stainless steel appliances, wood-style flooring, and in-unit washer and dryers. Select homes included private outdoor patios. The community is pet-friendly with an on-site dog park and pet spa, and is located minutes from Boeing, Bosch, Charleston International Airport, and downtown Charleston.

The Willow is located in North Charleston, South Carolina. The Willow is located in North Charleston, South Carolina. The community offers convenient access to I-26 and I-526, putting downtown Charleston about 15 to 20 minutes away and Charleston International Airport roughly 10 to 15 minutes away. Major employers like Boeing, Bosch, and MUSC are nearby, and residents are close to shopping and dining at Tanger Outlets, Northwoods Mall, and Park Circle.

The Willow offers a selection of studio, one‑bedroom, and two‑bedroom apartment home. Floor plans feature open layouts, modern finishes, and generous living space. Select homes include private outdoor patios. Visit our Floor Plans page to view layouts, square footage, and current pricing.

Yes, The Willow is a pet‑friendly community that welcomes up to two pets per home. The community features a leash-free dog park and a self-service pet spa. Breed restrictions and pet fees may apply. Contact our leasing team for full details on the pet policy.

Our leasing office is open throughout the week with varying hours. For the most up-to-date office hours or to schedule a tour, please contact the leasing office directly.

Yes, The Willow is a smoke‑free community.

Yes, The Willow offers both in-person and virtual tour options. Schedule a tour through our website at thewillowsc.com or by contacting the leasing office directly.

The Willow features resort-style amenities designed for everyday comfort and convenience. Community highlights include a saltwater pool open year-round, a modern fitness center available 24/7, outdoor pickleball courts, a resident clubhouse with co-working space, outdoor gathering areas, a leash-free dog park, and a self-service pet spa. Most amenities are accessible 24 hours a day. Click here to learn more about the amenities we offer.

Yes, The Willow hosts regular resident events to help neighbors connect and build a sense of community. Past events have included poolside socials, food truck nights, and holiday gatherings. Follow us on social media to view our recent resident events.

Every apartment at The Willow includes stainless steel appliances (refrigerator, range, microwave, and dishwasher), an in-unit washer and dryer, wood-style flooring, and modern finishes throughout. Select homes feature private outdoor patios. Apartments are pre-wired for Internet and cable through Xfinity.

Yes, residents are welcome to mount TVs and hang wall decor in their apartments. Painting is allowed, but walls must be returned to their original condition at move-out, including repainting and filling any holes. Contact the leasing team with questions about specific modifications.

Applications can be completed conveniently online through our Application Portal or in person at the leasing office. Contact our leasing team for information about application fees and required documentation.

The Willow offers flexible lease terms to fit a range of needs. Available lease lengths can vary by floor plan and move-in date. Contact our leasing team to explore the options that work best for your timeline.

Yes, renters’ insurance is required for all residents.

Our Total Monthly Leasing Price reflects all fixed, mandatory fees alongside your base rent, giving you a complete picture of your monthly costs. To customize your Total Monthly Leasing Price and plan with confidence, use our Calculate My Costs tool found within the Map view. We’ve also provided a list of potential fees you may encounter as a resident at the bottom of the Floorplans page. Rent includes access to community amenities. Additional fees and utilities may apply.

We occasionally offer limited‑time leasing specials. Visit our website or contact the leasing office for current promotions and availability. 

Furnished apartments are not standard at The Willow but may be available through third‑party furniture rental providers. Contact our leasing team for more information.

Yes, The Willow is a pet-friendly community that welcomes up to two pets per home. Breed restrictions and pet fees may apply. Contact our leasing team for full details on the pet policy.

Yes, The Willow features on-site pet amenities including a leash-free dog park and a self-service pet spa, so you and your pets can feel right at home.

The Willow is centrally located in North Charleston with easy access to a wide range of dining, shopping, and entertainment. Nearby highlights include Tanger Outlets and Northwoods Mall for shopping, the Park Circle neighborhood for local restaurants and nightlife, and Riverfront Park for outdoor recreation. Downtown Charleston is 15 to 20 minutes away via I-26. Major employers including Boeing, Bosch, and the Charleston International Airport are all within a short drive. Learn more about the area on our Neighborhood page. 

Charleston International Airport (CHS) is approximately 10 to 15 minutes from The Willow by car, depending on traffic.

The Willow is located within the Charleston County School District. Families can visit the district website at ccsdschools.com for information about school zoning and enrollment.

Yes, The Willow offers surface parking available on a first-come, first-served basis at no additional cost to residents.

Yes, The Willow is a gated community. Gates are open during office hours and close outside of those times.

Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office. 

Yes, emergency maintenance service is available 24 hours a day.